Technology
Managed Services
Desktop Support
First level of support triages issues and provides solutions for routine matters primarily at the desktop level. Helpdesk support and response is tailored to the levels of need in the organization.
Systems & Network Administration
Level two addresses core infrastructure performance including firewall maintenance, routine system health checks, system currency, security and expansion.
Technology Development & Automation
Level three is tailored to the organization’s needs including management of systems architecture, business intelligence environments, technology implementation, data analytics & automation.
Technology Strategy & Leadership
Partner with senior leadership to set technology, risk mitigation and security strategy; collaborate with vendors and third-party providers; and set priorities and provide leadership to technology team.
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